Enterprise Content Management (ECM) Maintenance
NOTICE OF BID OPPORTUNITY
Competitive Solicitation 12625
Enterprise Content Management (ECM) Maintenance
COMPETITIVE SOLICITATION POSTING: 09/15/2026
DEADLINE FOR SUBMITTING BIDS: 10/15/2026
Find the full solicitation on Washington’s Electronic Business Solution (WEBS). Vendors not registered in WEBS will not receive updates or amendments to the solicitation, which could disadvantage your bid.
Pre-bid conference: 09/23/2026, 11:00AM Pacific
Microsoft Teams meeting
Join: Meeting Link
Meeting ID: 225 771 843 081 006
Passcode: au2Q26Eo
Dial in by phone
(833) 322-1218,,502625893# United States (Toll-free)
Phone conference ID: 502 625 893#
Contract location: Statewide
Contract description: The Washington State Department of Enterprise Services (Enterprise Services) is conducting a competitive procurement to award Statewide Contracts for eligible purchasers to acquire ongoing software maintenance and/or software subscription options for existing purchasers of Enterprise Content Management (ECM) solutions.
Through the Statewide Contracts established by this solicitation, Washington state agencies and other eligible purchasers may obtain contracted continuing use and support of previously purchased, installed and implemented ECM solutions in the following contract categories:
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- Contract Category 1 – Open Text Maintenance.
- Contract Category 2 – Laserfiche Maintenance.
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Commodity codes:
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208-12 |
Architectural Software |
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208-20 |
Business Software, Misc.: Agenda, Labels, Mail List, Planning, Scheduling, etc. |
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208-27 |
Communications: Networking, Linking, etc. (Includes Clustering Software) |
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208-32 |
Customer Relationship Management Software (CRM) |
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208-51 |
Human Resources Software |
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208-53 |
Integrated Software |
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208-61 |
OCR and Scanner Software |
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208-80 |
Software, Microcomputer (Not Otherwise Classified) |
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920-45 |
Software Maintenance/Support |
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920-46 |
Software Updating Services |
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920-48 |
Storage Services, Data Media |
Table 1 Shows applicable commodity codes for posted solicitation
Inclusion plan: None
Solicitation documents: Solicitation documents, contacts, and bid instructions are available on WEBS: https://pr-webs-vendor.des.wa.gov/.
Question-and-answer period: Posting date: 09/15/2026 Question due date: 10/05/2026. Submit questions or concerns about this solicitation in writing to the Procurement Coordinator: Leilani Konecny at DESContractsTeamCypress@des.wa.gov.
