This competitive solicitation is issued in order to assist the Economic Services Administration (ESA), Division of Child Support (DCS) of the Washington State Department of Social and Health Services (DSHS) in seeking qualified contractor(s) for Implementation of the Adobe Experience Manager (AEM) as follows: a. Fully replace the Central Pro software currently in use. This allows DCS to utilize supported, modern software to generate forms and be the first step towards modernization of the forms generation system. b. The replacement of Adobe Output Designer and Adobe Form Designer, the software currently used to design and develop forms, with functionality available in the AEM product. c. The Division has approximately 300 XFT files being hosted by a Visual Basic screen in the FormsGen section of the SEMS application. Division staff use these XFT files to generate the forms used in managing child support cases. In this project, the Vendor will work with agency staff to convert all existing XFT files to the AEM format (approximately 300). Part of this process will be actively training agency staff on conversion and development of forms in the AEM environment. d. The Division wants to develop online forms for use by customers and businesses. The first online form will be the application for services form used to open a child support case. This includes development of a portal used by customers to access the application, storage and transmittal of application data, and integration into the SEMS application.