The City of Kirkland, herein referred to as “City”, is soliciting proposals from qualified organizations to help with administrative services related to the distribution of assistance and funding to City residents and businesses from one or more Program(s) that the City created to distribute federal, state and local funds to Kirkland residents and businesses in the wake of the COVID-19 pandemic. This role includes but is not limited to conducting outreach in the community to promote available Program(s); providing technical and in-language assistance to applicants seeking help from or otherwise participating in the City’s Program(s); administration functions in support of Program(s) application, administration and distribution of funds according to Program(s) design, criteria and methodology.

The City seeks expert review, technical, implementation and deployment services in this administrative role. Duties might include but are not limited to: reviewing intake forms and applications for criteria compliance; training potential Program(s) participants and beneficiaries in Program(s) details as needed; compiling necessary supporting documentation of applicants applying to Program(s); professional outreach to applicants and potential applicants; arranging for in-language translation and interpretation services as needed; compilation of complete Program(s) application packets or participation agreements; management and coordination of workflow; record keeping and participation analysis; communication and coordination with City staff. The consultant must be able to train and prepare staff to administer the Program(s); train and prepare Program(s) applicants and participants to benefit from Program(s); analyze, track, and report on the Program(s) metrics during and after the Program(s) timeframe.
The City requests firm-fixed-price proposals to provide the above services for a program period of up to two years.