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Computer Technician Services

 

REQUEST FOR PROPOSALS (RFP)
Computer Technician Services

Silver Valley Community Resource Center

 

RFP INFORMATION

RFP Issued: February 28, 2026

Proposal Deadline: March 30, 2026

Anticipated Contract Start: April 15, 2026

Contract End Date: June 30, 2027

Total Compensation: Not to Exceed $5,000

1. ORGANIZATIONAL BACKGROUND

The Silver Valley Community Resource Center (SVCRC) is a small nonprofit organization serving residents of the Silver Valley area of North Idaho. SVCRC works to empower affected citizens through grassroots education and outreach, focusing on issues of environmental justice and human health.

2. PURPOSE OF THIS RFP

The purpose of this RFP is to solicit proposals from qualified independent contractors to provide computer technician services.

3. SCOPE OF WORK

The selected contractor will provide services that may include, but are not limited to:

  • Troubleshooting and resolving hardware and software issues

     

  • Maintaining and updating computers, printers, and related peripherals

     

  • Network troubleshooting and basic configuration support

     

  • Installing updates, patches, antivirus, and security software

     

  • Data backup support and recovery assistance

     

  • Providing guidance on cybersecurity best practices

     

  • Assisting with email configuration and cloud-based systems (e.g., Microsoft 365 or Google Workspace, if applicable)

     

  • Providing documentation of services performed
     

Services may be provided on-site in Kellogg, Idaho, and remotely as appropriate. Work shall be performed on an as-needed basis within the contract period.

4. DELIVERABLES

Expected deliverables may include:

  • Written documentation of services performed

     

  • Monthly service summaries

     

  • Invoices detailing hours worked and services provided

     

  • Immediate reporting of any significant security or system risks
     

 

5. CONTRACT TERM

The contract will begin April 15, 2026, and end June 30, 2027. Continuation of services is contingent upon availability of grant funding, satisfactory performance, and compliance with contract terms.

6. BUDGET AND PAYMENT TERMS

Total compensation under this contract shall not exceed $5,000. Contractors must submit itemized invoices no more than once per month. Payment will be issued within 30 days of receipt and approval of a complete invoice.

7. MINIMUM QUALIFICATIONS

Proposers must demonstrate relevant experience, ability to work independently, strong communication skills, and provide at least two professional references.

8. FEDERAL COMPLIANCE (If Grant Funded)

If funded by federal grant funds, the selected contractor must comply with applicable federal regulations including 2 CFR Part 200, maintain records for a minimum of three years following final payment, and certify that they are not suspended or debarred.

 

9. INDEPENDENT CONTRACTOR STATUS

The selected proposer will serve as an independent contractor and not as an employee of SVCRC and will be responsible for all applicable taxes, insurance, and licensing requirements.

10. PROPOSAL REQUIREMENTS

Proposals must include a cover letter, qualifications, proposed approach, budget, references, and documentation confirming an active Unique Entity Identifier (UEI) and current SAM.gov registration.

11. EVALUATION CRITERIA

Award will be made to the responsive bidder that meets all qualifications and has the lowest overall bid.

12. SUBMISSION INSTRUCTIONS

Proposals must be submitted electronically in PDF format to:

Barbara Miller
Director
svcommunityresourcecenter@gmail.com
(208) 784-8891

Subject Line: RFP – Computer Technician Services
Deadline: March 30, 2026

Closing Date: 
Monday, March 30, 2026
Organization: 
Silver Valley Community Resource Center
Point of Contact: 
Barbara Miller, svcommunityresourcecenter@gmail.com