Washington State Broadband Office - Digital Navigator grant program

The Washington State Department of Commerce is soliciting proposals from firms interested in providing Digital Navigator services to communities statewide. Digital Navigators provide technical assistance and expertise in internet connectivity and devices and the digital skills to use them. Digital Navigator services, devices and subscriptions must involve one-on-one culturally literate assistance for people with limited access to services including individuals seeking work, families supporting students, English language learners, people experiencing poverty, senior citizens and Medicaid recipients.

Desired deliverables include, but are not limited to:

• Digital literacy skills training, including technical skills and support across a broad spectrum of devices, platforms and applications.
• A Digital Navigator Hotline that community members can call during standard business hours for assistance or to schedule an appointment with a Digital Navigator.

The Broadband Office anticipates awarding grants ranging between $500,000 and $2 million per proposal.

Details

RFP NO. WSBO 21-003

Proposals are due by 5 p.m. Oct. 29, 2021

Contact: Devin Gombosky, devin.gombosky@commerce.wa.gov